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Shipping & Returns

Thank you for choosing to shop online with the East Hill Honey Co.

Please allow 3-4 business days to process your order especially in the spring and summer when the bees are requireing more attention. If we can get it out sooner, we will. We typically use the USPS for the majority of our orders. We may ship via UPS if we see that their service would supply you with a quicker delivery at the same rate. If you need rush delivery please select the specific shipping package to arrange expedited shipping. We will do all we can to have your honey arrive on time, but we take no responsibility for late or lost deliveries of any of our products that are the fault of UPS or the Postal Service...If they fail to meet their delivery times that is beyond our control. In addition, we can not take responsibility for incorrect shipping addresses entered by the customer. 

Returns Policy
We have a 100% customer satisfaction guarantee. If our honey does not meet your standards ship it back and we will refund your order. We must be notified of shipment discrepancies within 72 hours of receipt to receive credit. Any returned merchandise must be marked with a Return Authorization number. Email us at to obtain an RA number and please include your name, the order number and the reason for the return. We will email you back the RA number. Merchandise returned for any reason other than defects or damaged goods is subject to a 15% restock fee and must be complete and undamaged in original packaging. Returns without RA numbers will be refused. No returns after 30 days. No refunds on opened honey containers or any other food/personal use item.

We do not have any minimum order amounts. For large quantity purchases contact us at : We comply with all current Florida sales tax regulations. Outside of the State of Florida, taxes and law compliance are the responsibility of the purchaser. This current published online price list supersedes all previous price lists. All prices subject to change without notice. Not responsible for typographical errors. Returned / NSF Check payments are subject to an additional $20 fee to cover the expense incurred from our bank.

Purchasing Agreement  

By placing an order with, the purchaser agrees to comply with all of the above stated terms and conditions.  We do not share your personal information with anyone else.


Thank you!

Thanks again for your interest in our raw honey and related products. Enjoy our delicious honey, and many blessings to you and your family.