Thank you for choosing to shop online with the East Hill Honey Co.
We batch and ship all orders one day week, currently it is Friday. This is subject to change seasonally.
This allows us large blocks of time as beekeepers to focus deeply on our craft. We typically use the USPS for the majority of our orders. We may ship via UPS or FED EX if we see that their service would supply you with a quicker delivery at the same rate. We do not offer Rush Processing. We take no responsibility for late or lost deliveries of any of our products that are the fault of UPS or the Postal Service...If they fail to meet their delivery times that is beyond our control. In addition, we can not take responsibility for incorrect shipping addresses entered by the customer.
We have a 100% customer satisfaction guarantee. If our honey does not meet your standards ship it back and we will refund your order. We must be notified of shipment discrepancies within 72 hours of receipt to receive credit. Any returned merchandise must be marked with a Return Authorization number. Email us at firstname.lastname@example.org to obtain an RA number and please include your name, the order number and the reason for the return. We will email you back the RA number. Merchandise returned for any reason other than defects or damaged goods is subject to a 15% restock fee and must be complete and undamaged in original packaging. Returns without RA numbers will be refused. No returns after 30 days. No refunds on opened honey containers or any other food/personal use item.
We do not have any minimum order amounts. For large quantity purchases contact us at : email@example.com We comply with all current Florida sales tax regulations. Outside of the State of Florida, taxes and law compliance are the responsibility of the purchaser. This current published online price list supersedes all previous price lists. All prices subject to change without notice. Not responsible for typographical errors. Returned / NSF Check payments are subject to an additional $20 fee to cover the expense incurred from our bank.
By placing an order with www.easthillhoney.com, the purchaser agrees to comply with all of the above stated terms and conditions. We do not share your personal information with anyone else.
DO NOT FEED HONEY TO INFANTS.
Thanks again for your interest in our raw honey and related products. Enjoy our delicious honey, and many blessings to you and your family.